GLI Truck Dispatch Process - How We Transparently Get You the Best Loads
We source for available loads from all sources we have available
We don’t limit our loads from selected few loadboards, we have access to all top 50 freight brokers and based on your location, we will compile and list down available loads we can potentially bid on from multiple sources in one database file for our clients to transparently see whats available on a daily basis.
We narrow down the best 3 to 5 loads and engage with the broker/shipper
Based on the compiled list of available loads, we will short list the best 3 to 5 loads based on list of criterias, which will include rate per mile, rate per hour, timing of pick up and delivery as well as other consideration such as the traffic at the pick up or delivery location.
We make selection after negotiating rates with Broker
For the selected loads, we will reach out to the brokers via email or phone call and negotiate the best rate possible for our clients. We keep our clients copied in the emails, to transparently present the effort we place in getting the best rates for them and we then select the loads that pays the best and is most suitable to our client schedule.
We secure your approval
We communicate the choice of the selected load and secure your consent prior to booking the load with the broker or shipper.
We keep broker/shipper updated on the load progress to ensure good service
Once a load booking is made, we keep the broker/shipper updated with the status of load delivery to ensure highest level of service is provided to the broker/shipper. Good service will help build good reputation and relationship with brokers/shippers and that is what we always strive to do for our clients.
Why Rate Per Hour is as Important as Rate Per Mile
- Rate Per Hour comparison allows us to identify high margin short loads with ease
- In current high fuel cost and maintenance cost environment doing higher paying shorter loads maybe more profitable than longer hauls
- This method protect us from selecting loads that appear to be paying high but have very delayed delivery time.
High Emphasis on Rate Per Hour
Free Weekly Reports
Same Day Billing
Team of Dispatchers Take Care of Your Schedule 24/7
Frequently Asked Questions
1 - Why Choose GLI Truck Dispatch Service as your Truck Dispatch Service Provider ?
We have the right truck dispatch processes setup to help our carriers secure the best available load at the right rates both in terms of rate per mile and more importantly as well rate per hour. We plan schedule for our carriers in advance to ensure they get to achieve their weekly gross target efficiently and effectively. We keep them loaded at all times and place high emphasis on reducing their wait time or detention time by being constantly in touch with broker and shipper to ensure shipper is ready to load and unload on time.
2 - How is GLI Truck Dispatch Service Processes different from the rest ?
We have established a unique set of processes that focuses on first, searching for loads from all available sources, including brokers and shippers and not solely focus on a few loadboards. We aggregate all possible loads for our carrier in one database and then select the best 3 to 5 loads to negotiate. These loads must meet our strict criteria which include our key metric – rate per hour. We are focused on securing loads with flexible pickup and delivery schedule. Our goal is to help our carrier manage their time schedule for the week better to enable them to do more loads in a week. We also do this by actively taking steps to reduce wait times to save our carrier’s hours and have those hours be allocated for good paying loads. Kindly see GLI Difference page for more information on our steps.
3 - What assurance can I have as a carrier that GLI Truck Dispatch Services will always get me the highest paying available load ?
We pride ourselves for being transparent with our carriers. We will keep you copied in all our correspondence with brokers and shippers to allow you to see the level of effort and dedication we offer in reaching out and negotiating with multiple parties on a daily basis to get you the best paying loads. We do also go an extra step by aggregating all possible suitable loads from multiple sources in one database for our carriers to see the choices available and how we made the selection to choose the right load for our carrier.
4 - Does GLI Truck Dispatch Services offer other services in addition to Truck Dispatch Services ?
Yes, we do. In addition to truck dispatch service, we also offer accounting and consulting service in all other aspects of trucking, i.e. safety and other matters such as filling your own authority or assistance in filling a DataQ request to appeal for a ticket which was issued by mistake. We do also offer free Trucking 101 basic guide on all aspects of trucking from safety, maintenance, and general industry statistics on our channels in Youtube, Tik Tok and Instagram. Do follow our social media accounts to learn more.
5 - Is GLI Truck Dispatch Service team available 24/7 across all US time zones to assist on truck dispatch related issues after hours ?
Yes, we are available 24/7. We have a team of professional facilitating the dispatch of trucks working around the clock both during the day and night-time. Issues on loads, whether you are delayed or stuck at the shipper will be addressed immediately as and when these issues arise. Trucking is a 24/7 around the clock operation, it is important that issues that surface after hours be addressed accordingly in a similar manner with issue that arise during working hours. Time is gold and carriers cannot afford to have certain loading or unloading issues be resolved the next day. Every hour counts, and for this reasons issues after hours must be looked into and resolved during that period itself and not procrastinated to the next morning and thats the reason why we have truck dispatch professionals dedicated to manage after hours dispatch related issues.
Common Truck Dispatch Issues and How We Manage Them
Common Truck Dispatch Issues
Lack of Trust between the drivers and the dispatcher on matters pertaining to booking the right loads
Load Tracking and status updates not done accordingly with brokers/shippers
Not planning ahead of time to accommodate driver’s request to be back by certain date
Not securing detention payment despite being delayed at the loading or unloading facility
Our Truck Dispatch Solution
We share details of all loads available by presenting them in a daily file with our clients for them to see what is available and how we made the selection transparently to offer them the best paying load.
We have a dedicated team and a system in place to ensure brokers/shippers are always kept up date with the status of the loads hauled. We want our clients to be known as the carrier that takes the initiative to offer update without the need for the broker/shipper to call or email.
We recognize the importance of driver retention and need to schedule drivers to be back when they need to be back. We have calender plan setup to ensure request to be home by certain date is planned many days in advance.
To succeed in securing detention payment, we instantly communicate delays to the broker and shipper and make it clear that detention will be billed based on the terms of the load confirmation.We then actively follow up with the broker to ensure the detention charges are paid accordingly.
Why is it Important to build good relationship with multiple brokers/shippers
- The best paying loads are not always on the loadboards. Brokers/shippers usually have their selected preffered carriers on their high volume lanes. Therefore providing good service is important in order to become the preferred carrier of choice.
- No business can succeed with offering highest level of quality service to its customers. Going above and beyond in maintaining good communication with brokers/shippers can go along way in creating opportunities for growth.
